Grand Theater Rescheduled Dates
Refund Policy
If you are unable to make the new event date or would like to request a refund within 30 days of the event being rescheduled, you will see a “Refund” button within your order in your Ticketmaster account. If you require additional assistance, you are encouraged to contact Ticketmaster. Ticketmaster is the official ticketing agent of Choctaw Casinos & Resorts. All other ticket sellers are considered third party agencies. Third-party ticket sellers may have a refund policy. You will want to reach out to that company directly for more information regarding refunds for postponed or rescheduled shows.
Cancellations
If an event is cancelled, and you purchased your ticket through Ticketmaster.com, we will automatically issue you a refund to the credit card, debit card, gift card or the method of payment used to make your purchase.