Rewards Club FAQs
Choctaw Rewards Enrollment & Guest Services
At the Rewards Club booth at any Choctaw Casinos & Resorts location.
No. This feature will be a future enhancement.
At the time of enrollment at any Choctaw Casinos & Resorts location.
A federal-issued photo identification card, such as a driver’s license, passport, etc.
With the new Choctaw Rewards Club, you can earn points via:
Slots ($1 Coin in = 1 Point)
Video Poker ($2 Coin in = 1 Point)
Table Games (based on average bet and time played)
Poker (based on time played)
1,000 points = $1 in Free Play
1,000 points = $1 for purchases of Food & Beverage (excluding alcohol)
At least 18 years old.
When you pick up your card for the first time, you will be asked to provide a four-digit number. You are responsible for keeping your PIN secure.
Your PIN can be reset by request at the Choctaw Rewards Club booth.
From Choctaw Rewards Club personnel or at any Rewards Club Kiosk located throughout the gaming floor.
To receive a win/loss statement, you first need to complete a Release Form.
Durant Casino Win-Loss Statement Request | Visit Website
All Other Properties Win-Loss | Download Form (PDF)
You can also request one from a cage cashier or at any Rewards Club Kiosk located throughout the gaming floor. Once you have completed the form, you will need to provide a copy of your ID. It may take up to 7 business days to process. We can also email, fax, or mail the statement to you on request.
Visit any Choctaw Casino to get your card reprinted.
When you use your Choctaw Rewards Club Card, you earn benefits based on level of play. You may receive offers of Free Play, hotel stays, concert tickets, and much more, customized just for you. You can also earn entries for cash drawings, Free Play, or gifts.
Provide your mailing address when enrolling in the Choctaw Rewards Club.
Provide your email address upon enrollment in the Choctaw Rewards Club.
You can call, email, or send a letter to any Choctaw Casino requesting to be removed from the contact list.
Yes. When visiting the casino, check your available offers at the Choctaw Rewards Club or at any Rewards Club Kiosk located throughout the gaming floor.
You may update contact information at any Choctaw Casino Rewards Club booth.
Choctaw Rewards Club COVID-19 Information
Your players club card will remain active and your tier status will be maintained. Tier Status requalification will be extended past March 31st for the number of days Choctaw Casinos and Resorts were closed. All free play offers will adhere to communicated expiration dates and entries related to current promotions will remain in your account.
All existing offers will expire as currently communicated. In the event we resume daily operations prior to communicated expiration dates those offers will remain valid. New offers will be issued in accordance with our standard business practices once we resume operations.
We are extending the expiration date for slot machine cash out vouchers for a reasonable time frame if the voucher expiration date occurs on or before March 16, 2020.
You will receive your Choctaw Rewards Club offers and Free Play once daily operations resume. You will be able to keep your current Choctaw Rewards Club tier status for an additional amount of time, depending upon the length of the temporary closure. Points that were accumulated prior to the temporary closure can be redeemed as usual.
Choctaw Rewards Club Universal Card
You can redeem points at any Choctaw Casino. Comps may be redeemed at locations with restaurants, a hotel, or other participating amenities.
Currently, Free Play offers may only be redeemed at the property that provided the offer.
The Universal ID number has two letters at the start signifying the casino location where you enrolled.
Offers will continue to be based on level of play at your home Choctaw Casino.
Choctaw Rewards Tier Credits
Tier Credits are used to determine Tier Status. Tier credits also unlock achievements and earn entries into virtual drawings.
By using your Choctaw Rewards Club Card the entire time you play at any Choctaw Casino. $1 coin-in equals 1 Tier Credit on slot machines and $2 coin-in equals 1 Tier Credit on electronic table games and video poker. For table play, hand your Choctaw Rewards Club Card to the dealer or pit supervisor when you sit down to play and ask to be rated.
Yes. Tier Credits expire every six months. The evaluation period is October 1 to March 31 and April 1 to September 30.
Tier Credits for table games are posted as soon as the table rating session is closed and entered into the system. Tier Credits for slots and video poker are posted immediately as they are earned.
Tier Credits are used to determine your Tier Status, and Points are used to purchase food and beverage as well as download Free Play.
Choctaw Rewards Tier Status
Tier Status is a card level within the Choctaw Rewards Club.
Ruby requires 0 Tier Credits
Amber requires 7,500+ Tier Credits
Sapphire requires 25,000+ Tier Credits
Royal requires 100,000+ Tier Credits
Yes, Tier Status expires every six months. This is the same time frame as the Tier Credits. The evaluation period is October 1 to March 31 and April 1 to September 30.
Choctaw Rewards Club Promotions
You can be immediately entered into drawings when you start to play with your Choctaw Rewards Club Card inserted into a slot machine or present your card to a Table Games dealer.
You earn entries based on the number of Tier Credits required for the promotion.
You can check the number of entries you have at the Choctaw Rewards Club booth or at any Rewards Club Kiosk located throughout the gaming floor.
The rules for any promotion will be provided upon request at the Choctaw Rewards Club booth or at any Rewards Club Kiosk located throughout the gaming floor.
Entries are activated when you insert your Choctaw Rewards Club Card into any slot machine, or at any Rewards Club Kiosk located throughout the gaming floor or when a Table Games dealer closes out your gaming session during an activation period.