Choctaw Casino & Resort- Durant Wins AAA Four Diamond Award Eight Years in a Row
June 4, 2019
DURANT, Okla. (June 4, 2019) – For eight consecutive years, Choctaw Casino & Resort- Durant has been honored to the win the AAA Four Diamond Award for stellar customer service and top-notch amenities. Out of 27,000 hotels inspected by AAA, only 6 percent of hotels nationwide receive this award and Choctaw Casino & Resort – Durant is one of only 11 hotels to receive the “Best in State” honor in Oklahoma.
“Obtaining the Four Diamond rating is an exceptional accomplishment for the Choctaw Casino & Resort – Durant,” states Leslie Gamble, AAA public affairs manager. “This award signifies memorable guest experience, grave attention to detail and outstanding service.”
In order to receive this award hotels across the United States, Canada, Mexico and the Caribbean undergo a rigorous evaluation that includes in-person inspections, anonymous overnight stays and a final review by a panel of esteemed experts to ensure credibility.
“Guest satisfaction is our top priority and to be recognized for this prestigious award reinforces that we go above and beyond for the ultimate guest experience,” states Chris McClain, assistant general manager for Choctaw Casino & Resort – Durant. “We couldn’t be more proud of our staff for their hard work that contributed to us receiving this award.”
Choctaw Casino Resort – Durant is the premier entertainment destination in Southeastern Oklahoma. The property recently announced an expansion project that includes 1,000 more rooms, an expanded gaming floor and fresh amenities such as new pools and lazy river, parking garage, retail space, entertainment options and dining venues. The Nation anticipates it will open in the Spring of 2021 and will generate 1,000 more jobs for the city of Durant.
AAA rates more properties than any other rating entity. AAA approved lodgings and restaurants are assigned a rating of one to five diamonds, but even the first diamond must be earned. It is the only system that uses full-time, professionally trained evaluators to inspect each and every property annually.
About Choctaw Casino & Resort in Durant, Okla.
Choctaw Casino & Resort – Durant is a AAA Four Diamond resort and entertainment destination located in Southeastern Oklahoma. The resort offers 716 luxurious rooms and suites and the Spa Tower features a full-service spa and a salon offering hair, nails and makeup services. The three-level convention/entertainment venue offers over 100,000 square feet of meeting and convention space and seating for more than 3,000 people. The resort’s amenities include the Oasis Pool area with four tropical pools and private cabanas as well as the region’s premier entertainment complex, The District. At the District, visitors can enjoy Tailgaters sports bar, 20 bowling lanes, a 40-game arcade and a state-of-the-art movie theater. The casino’s spacious gaming complex features more than 4,100 slot machines, 60 table games, and a private poker lounge that includes 30 poker tables. For more information, visit www.ChoctawCasinos.com.